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FAQs
No. There is no government stamp duty to pay when you purchase a home in an Ingenia community.
Also see our Financial Benefits page to learn more about the financial benefits of our model.
You are welcome to engage a solicitor at your own expense if you choose.
Typically, Ingenia Lifestyle does not charge exit fees or DMF on Ingenia Lifestyle land lease homes, however there is a small number of homes at Lakeside Lara that may have DMF.
Ingenia also offers homes for sale via a different model in Victoria via Ingenia Federation Villages, which also have DMF.
Yes. Like any other property an Ingenia Lifestyle home forms part of your estate. Beneficiaries are free to sell or, if eligible, take occupancy of the home.
Should you or your family decide to sell your Ingenia Lifestyle home, you have a few options.
You can use an external real estate agent, who will explain their fees and charges to you. If using an external agent you must notify the team at your community.
You can also sell your home through the Ingenia Lifestyle Resales Team. Rates to sell through Ingenia will be advised at the time of listing the home.
The site fee covers the rent of the land the house sits on, as well as use of all facilities and maintenance of common areas.
Fees vary between locations, so contact the community you are interested in directly for more detailed information.
No. Residents own their home outright and are responsible for the maintenance and upkeep of the interior and exterior of their home.
Site fees are reviewed annually and will change in accordance with the formula detailed in your Residential Site Agreement.
Contact the community you are interested in directly for more detailed information.
Yes. The site fee is payable while you are away from home.
In addition to the purchase price of your home, you will be responsible for your site fees and utilities.
There may also be minor fees for selected social activities.
No. Under the Residential Site Act, there are no council rates, exit fees or body corporate/strata fees.
Also see our Financial Costs and Benefits pages to understand the financial benefits of our model.
Yes, Ingenia Lifestyle communities operate under a land lease model, which means you own your own home but lease the land it sits on. The land lease model is supported by state legislation with built in protection for home owners.
Upon selecting a home, homeowners are provided with a disclosure statement outlining the community and operator details, site fees and utilities, services and facilities and the safety and security measures offered.
If you choose to proceed with the sale, you enter into a site agreement.
A Residential Site Agreement contains the relevant terms outlined in the disclosure statement and the rights and obligations of both the homeowner and the operator. This agreement offers built in protection for home owners and can't be terminated at the whim of the operator.
Residential tenure is protected by state legislation. At Ingenia Lifestyle we are both the owner and the operator of the community and the Residential Site Agreement offers build in protection for home owners and can't be terminated at the whim of the operator or the owner.
Under QLD regulations, a Residential Park Comparison Document is required. The Residential Park Comparison Document assists prospective manufactured homeowners to compare residents parks by providing general information about a residential park and their facilities and services, including the costs of moving into, living in and leaving the residential park.
Residential site fees are claimable under the Rental Assistance arrangements. Your individual eligibility for this allowance will be determined by Centrelink and will be based on your individual circumstances.
You can determine your eligibility via the Services Australia website.
Moving into an Ingenia Lifestyle community may affect your pension and rental assistance entitlements.
You can visit the Services Australia website for more information.
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Every Ingenia Lifestyle home comes with a minimum six-year structural warranty in accordance with State regulatory requirements. The structural warranty passes down to new owners of pre-owned homes.
The builders used for homes and facilities vary by community.
All builders go through a stringent tender process to assess financial capacity.
While home materials vary by State, homes are typically constructed with either steel or timber frames and include Colorbond roofs and lightweight external cladding.
Contact the community you are interested in for more information.
When purchasing off the plan you may have the opportunity to choose from select curated schemes.
Most communities have guidelines around changes to home façades to ensure the ongoing protection and maintenance of the community streetscape. As a result, any change requests will require approval by the Community Manager.
Whilst we encourage residents to make their backyards their own, no changes are allowed to front yards or gardens to retain the overall aesthetic and streetscape of the community.
In order to retain the overall aesthetic and value of the community streetscape, residents are not usually permitted to make alterations or additions to their front yard and are required to keep the original plants on the site.
The addition of any new plants or shrubs requires written approval from the Community Manager.
Yes. Residents are welcome to host friends and relatives. Consent from the community manager is required for extended stays.
Ingenia Lifestyle acknowledge the important role pets play in people’s lives. In deciding to allow pets in our communities, we need to ensure that all individuals in the Community’s interests are recognised and protected. Permission to keep pets is granted at the discretion of management and is subject to local Council regulations and strict adherence to the policy. Only common household pets are allowed, and approval will be based on the suitability of a pet to reside in an Ingenia Community. Each pet must be approved and a limit on the number of pets per dwelling can be imposed at management discretion.
Ingenia maintains all shared grounds and facilities.
Our communities are designed to be accessible for all residents, including those who have reduced mobility.
Accessible design principals have been applied to the streetscape, gutters, pathways, home entries and shared facilities.
Contact the team at your community of interest to find out more.
The Community Manager oversees the day to day running of the community during business hours and is responsible for the general management of the community.
Many of our communities offer an organised calendar of social events through our Activate program in addition to events organised by community groups and social committees.
While some of these will be complimentary, some are offered on a user-pays basis.
Contact the relevant community team for more information.
All residents are encouraged to take advantage of Ingenia Connect, our complimentary wellbeing service, offering tailored health and wellbeing advice and assistance coordinating external in-home care packages.
Most of our communities operate on an embedded electricity network, which is a private electricity network managed by Ingenia. Ingenia buys electricity in bulk from a provider and on-sells the electricity to residents in the community.
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Ingenia Lifestyle is part of Ingenia Communities In operation for 10 years and listed on the Australian Securities Exchange, Ingenia Communities has grown into one of Australia’s leading providers of over 55s communities, rental communities, and holiday parks.