Ingenia Lifestyle

Important Message

Novel Coronavirus COVID-19

For the safety and wellbeing of our residents, staff and visitors to the community, we are currently taking scheduled sales appointments only. If you would like to make an appointment to view one of our communities, please give us a call on 1800 135 010. 


COVID-19 is impacting the home and work life of all Australians, including residents at Ingenia Lifestyle communities. Our onsite management teams have been working hard to ensure the health and safety of residents, while also ensuring that life carries on with as little interruption as possible. What have we been up to?

A safer place to live

Ingenia Lifestyle has always been committed to providing residents with every opportunity to enjoy their choice of lifestyle in a healthy, happy and safe community.

We remain dedicated to the health and wellbeing of residents, and have been proactive in informing and supporting our residents to help minimise their COVID-19 risk. Among the recent steps taken include providing ongoing advice and updates to residents, access to soap and hand sanitiser in community spaces, informational signage/displays, reducing social gatherings and encouraging healthy social distancing.

Our residents are part of an independent living community, so within their own homes they retain control and access to ways they can follow the preventative guidelines recommended by health authorities. And our onsite management teams and their neighbours are always nearby for support and friendship.

A safer place to work

The COVID-19 virus has meant that our teams have changed the way they work. As an employer, Ingenia has been proactive in providing guidance to each team member about how to follow the latest health guidelines within our communities.

Our onsite management teams have new procedures in place regarding social distancing, additional cleanliness/hygiene, and teams are monitoring their own wellness closely.

A great place to be

We believe that by choosing to be part of an Ingenia Lifestyle community, our residents are more comfortable, healthier and safer. Even under the challenging circumstances of COVID-19, it’s a great place to be.

Our residents and onsite teams are making sure Ingenia Lifestyle communities maintain a strong sense of community spirit and we applaud them for doing so.

We see smiles and lots of friendly waves in the streets of the community. It’s also been great to hear of the support shown for neighbours who may be less able or confident. It’s wonderful seeing how our community residents find ways to support each other.

Keeping things flexible

Finding new ways to adapt to the changing circumstances which arise from COVID-19 is vital. That’s why Ingenia Lifestyle management and onsite teams are closely monitoring the guidance of health authorities and encouraging all residents to remain positive and make sensible choices.

If you have any questions, please do not hesitate to contact our Ingenia Lifestyle Assistance Team using the webform below. We’d also encourage anyone with questions or concerns to follow the latest updates and guidelines about COVID-19 from the Australian Government here

Contact Us

  • This field is for validation purposes and should be left unchanged.